FAQ | Shipment
On the checkout page, you will be asked to choose a shipping method for your product. The total shipping fee will be calculated automatically during the checkout process before you complete an order
Your order will be shipped within 2-5 business days (Jabodetabek Region) or 4-14 days to other regions depending on your address
Our distribution center is closed on national holidays. For orders placed on holidays, or the day before the holiday, the processing time will be extended 1-2 working days Delay in delivery may occur during the closing period of the distribution center or when the number of product orders surges
Our online shop can only ship within the territory of Indonesia
If you cannot receive the product at the time of delivery, our shipping team will leave a message or contact you, and make a maximum of two shipping attempts. Resending will be done the next working day